How to Make a Complaint Against a Nursing Home

To make a complaint against a nursing home or hospital, you will want to contact the Ohio Department of Health. They can be reached at the Complaint Hotline at: 800/342-0553. The following are other ways in which you can submit a complaint:

Mail

ODH, PCSU
246 N. High St.
Columbus, OH 43215

Email

hccomplaints@odh.ohio.gov

Fax

614/564-2422

Website

www.odh.ohio.gov

Ombudsman

An Ombudsman is an advocate for residents of nursing homes and assisted living facilities. While the Ombudsman’s office does not “police” nursing homes or home health agencies, they work with the long-term care providers, such as you, your family or other representatives to resolve problems and concerns you may have about the quality of service you receive. For more information about long-term care Ombudsman, you can go to that website at: http://aging.ohio.gov/services/ombudsman.